Questions About Iced Candy Jewels
Methods of Payment
All of our payments go through Paypal. We accept Mastercard, Switch, Maestro and Visa. We also accept e-cheques through Paypal. You don't have to have a paypal account to pay for a purchase at IcedCandy.com.
Returning an Item
As all of our jewellery is specially made and is not mass produced. Jewellery can be returned only if there is a fault due to us. We will then repair or make another to your requirements.
How Long till I Get My order?
Please allow up to 4 - 5 working days to receive your Mai Mai Jewels purchase although in the Christmas period we can do rush orders for 3 working days. Our products are hand made and are not mass produced in any way.
We use Royal mail and ship internationally. All International shipments are charged £15.00 for special delivery.
Is your Site secure?
Yes. We use a 128 bit Secured Socket Layer (SSL) technology to ensure the security of your details online. We use Paypal which is a secured payment online system. We don't have access to your credit or debit card details.
All of the information collected on the site is used for the sole use of Icedcandy.com. We do not sell on personal information and may contact you with details of special offers from us.